club member faq

You’ve got questions, we’ve got answers. To review the current club selections visit the Member Portal page HERE

In addition to access to club-exclusive releases, members receive discounts on wine (some exclusions apply) based on their club preferences.

Visit www.abbotspassage.com and select LOGIN in the upper right and then enter your email and password. If you forgot your username or password there is a “Forgot Password” option, or you may call or text us at 707-939-3017.

It does not.

Shipments are sent in February, May, September and November

Yes you will receive a notification and a chance to customize your shipment.

Yes. Signatures are required for shipments containing alcohol.

Just as we feel disjointed after travel, we recommend letting your wine rest for up to two weeks.

No, but we suggest reservations for all guests.

Please login to your account and visit the SHOP page. To find out what your club shipment cost will be you may visit: www.abbotspassage.com/member-portal

Yes. Please inquire with the club team at info@abbotspassage.com.

custom club faq

Have questions about customizing your order online. We’re here to help!

Visit www.abbotspassage.com and select LOGIN in the upper right. Enter your email and password and during the customization periods you’ll see your open custom club order at the top your profile. If you forgot your username or password there is a “Forgot Password” option, or you may call or text us at 707-939-3017.

Yes, in the Custom Club order page below the phrase “Please Note” you will see the details needed before saving your order such as the customization period, minimum bottle quantity by your club tier, etc. These will be displayed GREEN when they are accepted and RED when they are not.

Yes! We’re always here to assist with your club shipment whether that’s help selecting wines, shipping or billing changes, or you need to contact us to hold a shipment.

Of course. Your discount will be applied and we’ll package and ship your additional wines with your club shipment. For those in the 4 and 6 bottle club if you complete your order with a 12 bottle case shipping is just $5!

contact us for club assistance

Call or Text 707.939.3017 | Daily: 9:00am – 5:30pm PST | info@abbotspassage.com